When you talk about favorite podcasts, Serial is often among the first to get mentioned. Listen to this episode to get the inside story from Dana Chivvis, one of the producers of Serial. Dana also shares stories about her work on This American Life, the quirky Pulitzer Prize winning radio show that reaches millions weekly with their stories about unusual and amazing American characters. Finally, Dana shares some tips and tricks about how to make a great podcast. We learned something. So will you.